Care Coordinators must confirm MSHO enrollment. Members enrolled in MSC+ do not qualify.
Benefit Alerts
myFlexCard: Members who have a card in 2025 should keep their card in 2026. Members who don’t have a card in 2025 will receive a myFlexCard in January 2026.
CVS OTC: REMINDER: When calling or ordering CVS OTC items, please include the alpha prefix on the member’s ID (i.e. MQS80XXXXXXX). CVS needs the full ID to find the member.
The following OTC items have been removed from the 2025 SecureBlue MSHO CVS OTC catalog as they are no longer available from CVS:
- D64 Dairy Relief Softgels
- E38, E39 Knee High Hosiery (L and M sizes)
- E30 Foot Massager
- E31 Hand Therapy Kit
- E37 Knee Dual Support Strap Adjustable
- E149 Areds 2 With Multivitamin
- F59 UTI Test Strips
- F123 Lice Solution Kit
Care Coordinator Resources
The SecureBlue MSHO Supplemental Benefit Catalog includes all supplemental benefit information in one document. Use this document to find all benefit links, referral forms and resources.
- 2025 SecureBlue MSHO Supplemental Benefits Catalog 8-25-25
- 2026 Coming soon!
The SecureBlue MSHO Supplemental Benefits Grid is an at-a-glance resource for Care Coordinators to view all benefits categorized by type of benefit and eligibility requirements.
- 2025 SecureBlue MSHO-Supplemental-Benefits-Grid 7-22-25
- 2026 SecureBlue MSHO-Supplemental-Benefits-Grid 12-9-25
The Explanation of Supplemental Benefits resource is a smaller, printable version of all MSHO Supplemental Benefits for Care Coordinators.
myFlexCard Instructions Sheets for Care Coordinators
- 2025 Household Supports Flex Card Benefit Instruction Sheet_3-7-25
- 2026 myFlexCard Instruction Sheet- OTC_12-9-25
- 2026 myFlexCard Instruction Sheet – Healthy Foods and Household Supports_12-9-25
Juniper: SecureBlue MSHO members can take classes at no cost to them. Visit yourjuniper.org for more information.
- current class offerings (coming soon)
Dose Medication Dispenser / QMedic PERS process
Member Resources
Training
- See all benefit trainings on our Training page