MnCHOICES Mentor(s)
Definition: The MnCHOICES Mentor (s) selected for your delegate agency will assist staff who use MnCHOICES. The MnCHOICES Mentor (s) is considered the subject matter expert user of the MnCHOICES application and will provide troubleshooting and other user support to their agency staff. The number of Mentor (s) may vary per delegate agency based on the size, staffing and resources.
The MnCHOICES Mentor(s) are expected to attend the trainings provided by DHS (no additional training will be provided by Blue Plus). Mentor(s) are the agencies principal contact and resource person for training and disseminating communication and information to the user(s) within your delegate agency, in addition to:
- Support your agency by sharing relevant information (including outage messages, release notes and other information) before, during and after launch
- Assist in coaching agency staff in developing MnCHOICES skills and proficiency
- Provide hands on support for the agency’s MnCHOICES users
- Identify and assist with issues/concerns through problem solving and consultation with your supervisor and/or Partner Relations Consultant
- Attend MnCHOICES meetings and trainings
- Sign up for the MnCHOICES Matters Newsletters using the online form (open to all MnCHOICES users)
Resource for MnCHOICES Mentors to assist in determining the correct Revised MnCHOICES Roles when requesting access:
DHS eList Announcement
Effective Oct. 1, 2024, legacy systems, including MnCHOICES 1.0, is no longer be available.
Update on launch of MnCHOICES Revision Project
Current Mentor List
If there is a discrepancy noted on this list, the Primary Mentor or Admin Contact should complete the MnCHOICES Mentor Contact List Request Form and email your Partner Relations Consultant with the changes.
MnCHOICES Mentor Resources
- This MnCHOICES PartnerLink will help you become acquainted with all the resources you need to support your work. Please bookmark it or add it to your browser favorites.
- Registration in TrainLink is required.
- DHS Certified Assessor Recertification Training Requirements
- Details regarding the training will be sent to registered participants after registration is closed.
- Mentors must complete TrainLink course; MnCH9000 (there are multiple modules, subsequent modules will appear after completing and closing the completed module)
- MnCHOICES Mentor Alliance (MMA)
- FAQ by MCOs about the launch of the revised MnCHOICES application
- AWS New MTZ Training Link (this new training link must have a “2” in the URL)
- Click here to submit pre & post launch questions to DHS
Troubleshooting:
Unable to find your new member (person) in the MnSP application? Log in the next business day to search for your new member. If you are still unable to locate your member, your Blue Plus Mentor can use the following link to request the new member (person) be added to the MnSP application. Please add the member’s PMI with your request:
Managed care organization (MCO) form to add a person to the MnCHOICES database